SERVICE POLICIES

Danyfer Makeup Studio
At Danyfer Makeup Studio, we are committed to providing professional, punctual, and top-quality service. To ensure an excellent experience and proper organization of each event, please read the following policies.

1. Cancellations
In case of cancellation by the client, the advance payment and any payments made are non-refundable.
Furthermore, deposits and payments made are non-transferable and cannot be used as a credit for another event, date, person, or service. Each deposit corresponds solely to the event for which it was made.

2. Changes in the number of services
If you wish to add or reduce makeup or hairstyles (bride, family members, bridesmaids or social makeup), you must request it in advance.
All changes will be subject to equipment availability and will only be valid once they have been confirmed by Danyfer Makeup Studio.

3. Changes in schedule or location
Any changes to the service schedule or location must be notified as far in advance as possible.
Acceptance of these changes will depend on the availability of the equipment and the logistics previously arranged.

4. Punctuality
It is important that all people scheduled to receive the service are ready at the agreed time.
Delays may affect the development of the itinerary and could result in a reduction of the time allocated to each service, without liability for Danyfer Makeup Studio.
If delays prevent adherence to the established schedule, the team may adjust the timings or suspend pending services to respect commitments made to other events.

5. People absent on the day of service
In home services, if any of the scheduled people do not show up, decide not to receive the service, or are unavailable when their turn comes, the service will be considered reserved and must be paid for in full, since the time, staff, and logistics were assigned exclusively for that person.
The absence, delay or cancellation of a person on the same day of the event does not generate a refund, discount, credit balance or the possibility of transferring that service to another person, except with the express authorization of Danyfer Makeup Studio.

6. Additional services
Any makeup, hairstyling, or additional services requested on the day of the event that have not been quoted and confirmed beforehand will be subject to team availability and will incur an additional cost.

7. Reduction of services
Once the number of makeup and/or hairstyles has been confirmed, any reduction will be subject to review by the team.
In the event of a decrease in the number of previously confirmed services, cancelled services will not be refundable, as the staff and time were reserved exclusively for that event.

8. Customer Responsibility
It is the client's responsibility to inform in advance about allergies, recent dermatological procedures, skin sensitivity, or any medical condition that may influence the application of makeup or hairstyle.
Likewise, the client must provide truthful information regarding the place, time and quantity of services requested to facilitate the correct organization of the event.

9. Force majeure
Danyfer Makeup Studio will not be responsible for delays or non-compliance caused by force majeure situations beyond our control, such as accidents, road closures, natural phenomena, widespread failures in public services or any other extraordinary circumstance.
Should any such situation arise, the team will do everything possible to offer the best available solution.

10. Acceptance of policies
These policies are available on our website and will be shared with the client upon confirmation of their reservation.
By making the advance payment, confirming the reservation or continuing with the contracting of any of our services, the client declares that they have read, understood and fully accepted these Service Policies.
Important

These policies apply to all makeup and hairstyling services offered by Danyfer Makeup Studio, both in the studio and at home.
Our goal is to provide an organized, punctual, and top-quality experience for each of our clients. We appreciate your trust and understanding.